Astro Jump
Astro Jump creates a player account automatically the first time you open the game, so that your best score can appear on the world ranking. This page explains how to delete that account and everything stored with it.
Deletion is permanent. There is no recovery, no backup copy you can ask for, and no way to restore a deleted account.
This is the fastest way, and it takes effect immediately.
You need an internet connection to delete your account, because your data has to be removed from our servers.
Everything below is erased from our servers and from your device:
Deleting your account signs you out and removes all of the data listed above. An empty anonymous identifier may remain in our authentication system with no nickname, no score, no avatar and no other information attached to it. It cannot be used to identify you and holds nothing about you.
Anonymous, aggregated statistics about how the game is used, and crash reports, are not linked to your player account and are not affected by deletion. They are described in the Privacy Policy.
You can also request deletion by email. Write to pierre.philippi@gmail.com with the subject Account deletion and include the nickname shown on your profile, so that the right account can be identified.
Requests are handled within 30 days. If the nickname cannot be matched to an account, you will be told so rather than left waiting.
Deleting your account does not uninstall the game. The next time you launch Astro Jump you will start fresh, exactly like a new player: a new default nickname, a score of zero, and no ranking entry.